Privacy Policy

1. Data Collection

We collect personal information such as name, email, phone number, and payment details when you use our services. This is essential for confirming bookings and facilitating communication between users and service providers.

2. Use of Information

  • Booking confirmation and updates via SMS/Email/WhatsApp.
  • Facilitating secure payouts to vendors and bus operators.
  • Improving user experience and providing better customer support.

3. Data Sharing

We do not sell your personal data to third parties. We share information only with service providers (e.g., bus operators, DJs) necessary for fulfilling your booking, and with payment gateways like Razorpay for secure transactions.

4. Cookies

We use essential cookies to maintain your session and preferences. You can disable cookies in your browser settings, though some platform features may not work as intended.

5. Data Security

We implement industry-standard security measures to protect your data. All payment transactions are encrypted via our partner payment gateway.

6. Your Rights

You have the right to access, update, or request deletion of your personal information. Please contact support@nbbus.online for any such requests.

Last updated: March 31, 2026